You can play your favorite Android games like Clash of Clans, Temple Run 2, and many others on Windows with an Android emulator. The best one right now is BlueStacks, but what about that Blue Screen error? Is it the PC or the BueStacks software? Here is how you can fix it and find out what causes the issue.
The most common errors reported by users were when they enabled the Hyper-V feature – disable it. Some had problems with third-party applications – perform a clean boot and disable startup apps and services. If you just installed BlueStacks and get a blue screen – your antivirus might be causing the problem – disable it. BlueStacks crashes unexpectedly – try one of the following solutions.
1. The Antivirus
If you get the Blue Screen of Death on your PC and you were using BlueStacks, it might be the antivirus. Some of them interfere with the software and causes this issue. Disable certain features or the entire antivirus while using BlueStacks and see if the problem is fixed. If not, completely remove the antivirus and see if it works. Use an antivirus like Bitdefender which won’t interfere with your apps and also protect your PC from viruses.
2. Disable Hyper-V
You don’t need this feature unless you run a virtual machine on your PC, so you should disable it:
Write in the search field: windows features
Select ‘Windows features on or off’ -> look for Hyper-V and untick it -> click OK -> Save Changes
Restart the PC and check if you solved the issue.
3. Install The Latest BlueStacks Software
Sometimes, the program itself is the cause of your problem, so look for the latest version of BlueStacks – install it and see if it fixes the Blue Screen Error. First completely remove it, making sure all the files and registry entries are gone.
4. Reinstall Graphics Card Drivers
If the previous solutions didn’t do anything, it’s time to look deeper and see if your graphics card drivers are not corrupted or outdated:
Press Windows Key + X -> select ‘Device Manager’
Right-click it and choose ‘Uninstall device’ -> Click ‘Uninstall’
Restart the PC and check if the problem was solved.
5. Run BlueStacks in Safe Mode
If nothing worked so far, run BlueStacks in Safe Mode and troubleshoot the issues from there:
Press the Windows Key + I -> look for ‘Update & Security’ -> select ‘Recovery’ (left pane) -> ‘Restart now’ (right pane)
Choose ‘Troubleshoot’ -> ‘Advanced options’ -> ‘Startup Settings’ -> ‘Restart’
Select Safe Mode with Networking by pressing on the required key.
Start Windows in Safe Mode and see if the issue is still there. If it isn’t, then the problem is related to your drivers or third-party apps.
6. A Clean Boot
To make sure that the issue is not caused by third-party apps, perform a clean boot:
Press Windows Key + R -> type msconfig
Click ‘OK,’ and the ‘System Configuration’ window appears -> search for ‘Services’ -> check ‘Hide all Microsoft services’ -> click ‘Disable all’
Go to ‘Startup’ tab -> open ‘Task Manager’ -> go to the ‘startup’ button and right-click each entry, selecting ‘Disable’ for all of them.
Return to ‘System Configuration’ -> ‘Apply’ -> ‘OK’
Restart your PC and check if the issue is gone.
If the blue screen error is gone and you want to pinpoint the app that affected BlueStacks, disable each entry in the Task manager Startup button one by one.
Robert J. Smith is still early into his career as tech reporter but has already had his work published in many major publications including JoyStiq and Android Authority. In regards to academics, Robert earned a degree in business from Fordham University. Robert has passion for emerging technology and covers upcoming products and breakthroughs in science and tech.