Sims 4 causing your computer to crash? Here’s what to do.
Sims 4, from EA, is a popular computer game, widely played on PC and Mac computers. However, some Sims 4 gamers have reported a rather mysterious error, which causes a system-wide freeze and eventual crash.
Although, a number factors have been attributed to this error, low (unsupported) system specs is widely seen as the most notorious one.
If you’re encountering this error, you can try the fixes herein.
Fix: Sims 4 Causing My Computer to Crash
Many have asked: why risk a system-wide crash for a game? Well, for Sims 4 enthusiasts, the experience is worth the risk. And to help get your computer and Sims 4 back up (and running), try the solutions below:
Solution 1: Run System File Checker
SFC is an inbuilt tool for scanning errors associated with system crashes/malfunctions on PCs. And it is also applicable here.
To run SFC, follow the step-by-step guidelines below:
- Open Command Prompt:
- Click the “Windows” icon to open Start menu
- Type “cmd” in the searchbar
- Right-click “cmd” or “Command Prompt”, and then select Run as administrator.
- Run SFC Command
Here’s how to do this:
- In the Command Prompt window, input “sfc /scannow”
- Hit the “Enter” and then allow the command to run.
- Scan Result
After the scan process, the scan result would be displayed. Basically, the result would indicate one of the four situations below;
- no error.
- operation not successful.
- errors found and fixed.
- errors found but not fixed.
If the error persists, after fixing the error(s) found, or the scan result indicates “no integrity violation” (no error), you can try the next fix.
Solution 2: Run DxDiag
To run this procedure:
- Open “Start” menu.
- Type in “dxdiag” in the search box.
- Locate and click on “exe”.
- Find and click the “Run 64-bit DxDiag” option (if any).
- Wait for the process to run.
- Select “Save All Information” (as a “.txt” file).
- Assign the file a name.
- Exit window, and then send the saved file to EA here.
Before running any fix, ensure that your computer meets the specified system requirements. Also, ensure that your graphics drivers are up-to-date.
In most cases, these preliminary checks/updates are all you need to get your computer and Sims 4 running fine.
Daniel Segun is a Content Writer with over 4 years experience revolving around Technology, Digital Marketing, and Business. When he is not writing, he is probably busy building websites. You can reach him at his official website.