The Helium Wallet software is one the most reliable method for managing both your identity and your Helium tokens. Streamlined support for numerous accounts and a ledger balance are two of the most prominent features of the app. It also offers a sleek user interface as well as customizable options, which makes navigating the software even less difficult. However, as of late, a number of customers have claimed that Helium Wallet is not operating as expected. What possible explanation might there be for that?
Check out the miniguide that we’ve developed below for simple fixes if the Helium Wallet app on your device isn’t operating properly.
What to Do If the Helium Wallet App Isn’t Working?
Having trouble with your Helium Wallet app? Well, fear not because we’ve got you covered. Here are some reasons that might cause your app not to work properly:
- Bugs / Glitches
- Helium Wallet App Server Issue
- Your Internet Connection Issue
Helium Wallet App Under Maintenance
Now, what are some possible solutions to the problem of the Helium Wallet not functioning properly? If you want the best results, follow these instructions:
1) Ensure that the Helium Wallet app’s cache has been cleared
You will need to erase the cache of the Helium Wallet software that you have loaded on your iPhone or Android phone in order to solve the issue with the Helium Wallet app. Go to > Settings > Apps > Helium Wallet > Delete cache to remove the cache of the app.
2) Make sure you have the most recent version of the Helium Wallet app
If your Helium Wallet App is not functioning properly, it is possible that you need to upgrade it. Go to your device’s store and update the app immediately.
3) Check the Helium Wallet app server status
Your Helium Wallet software may give you trouble occasionally if the server it connects to is experiencing technical difficulties. Wait until the problem is fixed by the developers!
4) Disable VPN
Do you know what the thing is with using a VPN? Well, it somehow interferes with other apps that you’ve installed. So, access your VPN app and disable it for as long as you use your Helium Wallet app.
5) Restart your device
Restarting your device is not only great for solving an issue with one of your apps but restoring other settings and allowing your device to work even better! Neat!
Which method worked for you? Share your thoughts below.
Earl Berg is a seasoned technology writer at Digital Overload, bringing over 10 years of experience in the tech industry to his role. Earl’s passion for technology and his knack for translating complex tech concepts into understandable language make his articles a favorite among readers. His coverage spans a wide range of tech topics, from gadget reviews and software updates to innovative breakthroughs in the tech industry. Earl is dedicated to providing his readers with honest, unique, and insightful content, always with an objective and open-minded approach. When he’s not immersed in the tech world, Earl enjoys hiking and photography.