Digital Overload

Com.android.incallui and com.samsung.android.incallui: Learn the Basics

Photo by Jonas Leupe on Unsplash

Smartphones are becoming more and more popular due to the possibility of using them as real portable computers. But apart from scrolling through social media, playing video games, watching movies, or editing videos using a smartphone, guess what other function stands out for these devices? If you were willing to respond with video calls, you’ve won!

Performing calls is practically the main task of a phone. After all, that’s why they call it a ‘phone’ in the first place, because its primary function is to perform calls. Shocking, isn’t it? While that function might have been forgotten by numerous smartphone users, it’s time to give it some attention today!

First and foremost, when it comes to com.android.incallui and com.samsung.android.incallui, you don’t need to worry about them, as they don’t qualify as viruses or malware. Both of them are very useful for the essential functionality of an Android phone. In other words, believing that these two terms are viruses/malware, or removing them from your smartphone would be terrible moves.

Let’s get a bit into detail, shall we?

Com.android.incallui: what is it?

Com.android.incallui refers to an Android package that has the code and files needed for your phone’s Calling interface, meaning that area where users will find the specific controls for cellular and other calls. To control a video call, you will obviously need buttons such as Hold, Add Call, Speaker, Disconnect, and so on. You can find such buttons on the UI.

As you can easily deduce by now, incallui refers to the User Interface (UI) of a call.

Com.samsung.android.incallui: what is it?

While sometimes, device makers will implement an additional layer of file system into the device; the system might be able to rename the files and device folders. Com.samsung.android.incallui was found on Samsung devices that have Samsung’s skin.

As you probably can guess for yourself by now, com.samsung.android.incallui can show call icons that are crucial for the calling UI, such as Hold, Video Call, and so on.

Com.samsung.android.incallui triggers errors: how to fix

From time to time, your phone’s display might show you a message informing you that com.samsung.android.incallui doesn’t work. That certainly doesn’t mean that com.samsung.android.incallui is a virus or that it can do any harm to your phone, as once again, we must emphasize that deleting it would be a huge mistake.

Here’s what you need to do to try to fix the error:

  1. Grab your Android phone and open the Settings menu, then head over to the Apps section, where all of your software will show up.
  2. Tap on the three buttons that appear on the top and choose ‘Show system apps.’
  3. Tapping on the app will allow you to see the basic controls.
  4. On the next page that shows up, you need to select the ‘Clear Cache’ button.

As an alternative, you can use the ‘Force Restart’ button to restart your phone. Believe it or not, the simple act of restarting your smartphone, such as in the case of any other device, can get you rid of a lot of technical errors.

Usually, clearing the cache or simply restarting the app will be enough to get rid of the pesky error with com.samsung.android.incallui. If you need another alternative, you can also consider heading over to customer support, as those guys have the best interest in helping you out with any problem you might have with your smartphone.

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