Hotmail was pulled off the market by Microsoft quite some time ago, and Outlook has since emerged as a more modern and shiny e-mail provider. Everyone relies on their e-mail for work messages and important matters, so we better set our things straight with this Hotmail situation and fix it for good!
Below, you’ll find a mini-guide on how to do that and more.
How to Fix Hotmail and Get Your E-mails?
First things first, it is required to upgrade your Hotmail account to Outlook, as was explained earlier. Let’s see how we can do it:
- Check out the website at https://outlook.com.
- Access your Hotmail account by logging in with your current credentials (@hotmail.com, @msn.com, @live.com, etc.).
For your convenience, the following are some additional basic procedures that will assist you in getting your Hotmail account back up and running:
1. Go through the folder that contains your junk e-mail
If Hotmail is not getting e-mails in the inbox folder, try to look for them in the Junk folder. Also, it would be great to check that folder once in a while:
- Select View all Outlook settings by clicking on the Settings button located in the top-right corner of the screen. To access the Junk e-mail option, select it from the menu on the left.
- Simply clicking the Delete button and then clicking the Save button will delete all of the domains from the rubbish list.
- When you have finished modifying the settings for the Junk folder, navigate to the Junk box and then drag new e-mails into the inbox.
2. Disable E-mail Forwarding
There is a chance that you won’t receive your Hotmail e-mails because of the forwarding issue. If you have permitted the forwarding to take place by accident, then you have to change it. To deactivate it, use the following steps:
- Head to the part of your Outlook that allows you to view all of the options.
- Make a selection in the left pane and select the Forwarding tab.
- It is going to be necessary for you to re-enter your password. After entering your password for Hotmail or Outlook, you will need to click the sign-in button.
- All of the e-mail addresses that are included in the forwarding list should be removed.
3. Explore the web browser
If you are unable to get new e-mails from Hotmail using your browser, try checking in with a different browser altogether. Additionally, if you want better results, you might want to check out the following:
- Update your browser.
- Clear your web browser of all cookies and cached data.
- Check that the plugins in your browser are also up to date.
In the case the browser is still unable to display new e-mails after you have tried the above-mentioned steps, you can remedy the issue of Hotmail not getting e-mails by first doing a factory reset on the browser and then reloading the account.
Are you unable to receive attachments on your Hotmail account?
If you don’t get the attachments you want through your Hotmail account, this is the worst possible scenario! The good news is that there are some solutions to fix the problem by making adjustments to the following things:
The size of the file is excessively large: Because the size of the message exceeds the limit that has been established by Outlook Live Main, you should suggest that the sender send an e-mail with a smaller attachment.
Remove the files from the trash: Pick all of the e-mails that are located in the trash folder. Make use of the trash button in order to get rid of them.
Restrict e-mail rules: Search for any rule that relates to attachments and deactivate it.
The attachment is not of the Allowed Extension: If an extension is not supported by Microsoft Outlook, that means it is malicious and encourages behavior that shows signs of suspicion. Check that and take the needed measures!
Earl Berg is a seasoned technology writer at Digital Overload, bringing over 10 years of experience in the tech industry to his role. Earl’s passion for technology and his knack for translating complex tech concepts into understandable language make his articles a favorite among readers. His coverage spans a wide range of tech topics, from gadget reviews and software updates to innovative breakthroughs in the tech industry. Earl is dedicated to providing his readers with honest, unique, and insightful content, always with an objective and open-minded approach. When he’s not immersed in the tech world, Earl enjoys hiking and photography.
