It seems that more and more people get the having “Unfortunately, Email has stopped” error on Galaxy S10. We’re here to tell you how to fix this issue.
How to Fix “Unfortunately, Email Has Stopped” Error on Galaxy S10 Devices
Force close the app
The cause of the issue is usually a minor bug. They will go away if you restart the app. You can do it by tapping on the Recent Apps’ key – those with three vertical lines on the left of the Home button. Or you could open the Settings app, tap on Apps, then on the More settings icon. Then tap on the Show system apps. Find the app and then tap on Force Stop.
Check for error
The problem might also be from a different thing. It’s important to try to understand the problem by yourself, by using Google. If the case is big, then others might have encountered it, too. When you look for answers on Google, you need to be specific.
Restart your Galaxy S10
You can also try to restart your device. It can help with the minor bugs. You need to keep in mind that some bugs will develop if you don’t restart your phone for lots of days. Make sure you do a soft restart, because it simulates the effect of a battery pull, so it also clears the RAM as well.
To do this, you need to hold the Power + Volume Down buttons for some seconds until the power cycles of the device appear. From the Maintenance Boot Mode screen, you need to select the Normal Boot. If this does not appear, it means your device does not have it, and you need to wait for it to power down completely.
Install the updates
This not only brings new changes and updates, but it also fixes the bugs. If you want to lessen the chance of bugs, you need to install all the updates.
There are a few ways to do this:
Install the Android OS updates, or update the app via Play Store or Galaxy Store.
If the device was bought from the carrier, then you should be automatically notified about the new Android updates. You can just tap on the notification and install it from there. If you got your app from outside the Play Store, then you might need to download an APK to update it.
Some apps may need you to visit the Galaxy Store to update them.
Delete and add the email account
If the error is about the authentication, then you might want to delete the email account and add it again. Make sure you know the password for your account. This is a reliable solution for many of the issues.
Clear Email app cache
In case the problem’s at the app cache, you need to delete it. For this, you need to open the Settings app, then go to Apps. Tap on the More settings icon, and go to Show system apps. Find the app and then tap on Storage. Tap on the Clear cache button.
Reset the Email app
If nothing of this works, you need to clear the data. You should follow the same steps, but there’s one exception: choose to clear data instead of clear cache. You need to open the Settings app, then go to Apps. Tap on the More settings icon, and go to Show system apps. Find the app and then tap on Storage. Tap on the Clear data button.
Get another email app
Sometimes you simply cannot fix all of the problems, and you might need to try another app. There are many good apps out there.
Tim M. Hill helped bring Digital-Overload from a weekly newsletter to a full-fledged news site by creating a new website and branding. He continues to assist in keeping the site responsive and well organized for the readers. As a writer to Digital-Overload, Tim mainly covers mobile news and gadgets.