Unable to connect to Sims 4 gallery in Origin? Here’s a solution.
A good number of Sims 4 players have complained about a connection error, which typically comes up while trying to access the game’s community gallery. When this happens, the game reads you offline (despite being online), and when you try to go online (as recommended), it takes forever to load.
To bypass this, we have come up with some workarounds.
Fix: Sims 4 Gallery Not Connecting
This error is quite notorious, and there are indications that it’s being caused by some irregularities on the game’s servers. Nevertheless, you can try the following fixes from your end.
Note: Ensure Origin is online before running any if the fixes herein.
Fix 1: Disable AV firewall
An antivirus/firewall creates some kind of interference, and disrupts your connectivity, in which case, you’re bound to encounter this error.
To fix this, you can try and add Sims 4 (and Origin) to the list of exempted apps/programs or simply disable the firewall. Then, relaunch the game and try accessing the gallery.
If the problem persists, try the next fix.
Fix 2: Reset router
If and when you’re unable to connect to the community gallery (on Sims 4), you can try restarting your router (if you’re using one) and see if it fixes the error.
If the problem persists, try the next fix.
Fix 3: Run game as an Admin
This looks crude, but it could fix the error. Running the game as an Administrator gives you some privileges, which, hitherto, is missing. And this could help you bypass the issue(s) causing the error.
To run the game as an Admin, simply right-click on it (from the desktop window) and select “Run as Administrator”.
If this could not fix the error, try the next.
Fix 4: Flush DNS cache
This action would clear all old IP records from your server, and provide you with a clean slate.
To flush DNS (on Win10), do the following;
- Click Win + X to open “Command Prompt”
- Open the Command Prompt as an Admin.
- Enter the following commands:
- “ipconfig/flushdns” + Enter;
- “ipconfig/registerdns” + Enter;
- “ipconfig/release” + Enter;
- “ipconfig/renew + Enter; and
- “netsh winsock reset” + Enter.
- Restart computer and launch game.
If the problem persists, you can contact EA’s support team for assistance.
Hope you find this post helpful in resolving the Sims 4 Gallery not connecting problem?
Daniel Segun is a Content Writer with over 4 years experience revolving around Technology, Digital Marketing, and Business. When he is not writing, he is probably busy building websites. You can reach him at his official website.
