How to Fix Freezing and Rebooting Problem on Moto G

freezing and rebooting problem moto g

In today’s world, technology has grown beyond human comparison. There are various brands of phones with advanced features to choose Different from. Moto G is a very strong, phone with good quality and less expensive.

In recent times, Moto G phones have had positive and negative reviews from users and amongst the negative reviews is the freezing and rebooting problem. However, we will show you how to fix this problem with easy steps:

Fix: Freezing and Rebooting Problem on Moto G Phone

Solution 1­: Use the Power button

When your Moto G is freezing /rebooting, the first step to take is turn off the screen of your device for a while. To do this, tap Power button off and on the device screen again.

This solution is likely going to solve the problem for a short period of time. If you still experience the same problem, you can proceed to the next solution.

Solution 2: Safe Mode

Putting your phone on safe mode might help detect the solution of the problem. If your phone begins to work perfectly on safe mode, be sure that one or some of your application maybe the reason why your phone is freezing. To fix this <hold power key> <tap power off> Hold both buttons together until a window displays on your screen showing “reboot to safe mode”.

If this is done correctly, it should solve the problem but if not, check the next solution.

Solution 3: Check Sim card

The problem of freezing/ rebooting might be due to the faulty Sim card in use. You can however try using a new Sim card to resolve the problem.

Solution 4: Factory Reset

  • Using the factory reset button is always the next step to take if the above solutions do not solve the problem. Follow these steps to factory reset your Moto G phone:
    Go to Menu > tap Settings > Click on Backup and Reset
  • Wait for the reset process to be completed.

Finally, if you are still experiencing the freezing and rebooting problem on your Moto G phone, we recommend that you contact the Motorola Support around you.

Hope you find this helpful?

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